I am currently available for:
- Design team process and organizational design
- Professional and Career Coaching
- Expert evaluations of design work
- User experience strategy
Who do I hire?
Do I need an interaction designer? A dedicated html person? A graphic designer?
If you are about to build or grow a design team I can help you define what skills you need, who to hire, how to set salary and perks and how the reporting structure should work.I can also assist in creating healthy process relationships between design teams and the rest of the company.
Where is my career going?
Should I become a manager? Why don't product teams listen to me? How can I collaborate with engineering?
If you are a designer I can help you become more effective at work, determine what skills you should acquire, map out your career and provide "design therapy"!Is my design OK?
Does my navigation make sense? Can people find things on my site? Is search working?
If you are about to redesign, or have a design I can help by providing expert evaluations. I have deep experience in Search, navigation, community building, ecommerce and most consumer website functionality.
I can do a fast and effective evaluation of what's broken and how to fix it.
Speaking
I've given talks around the western world, from Sweden to Portland, on topics from Information Architecture to professional effectiveness. I'm open to speaking engagements anywhere, on any relevant topic. Please contact me for rates and availability.
Writing
I've written a book and dozens of articles on these topics as well, and am interested in opportunities to write more.
Examples
Articles
A few of my best articles from Boxes and Arrows, the magazine of design I founded.
Blog Posts
Favorites from Eleganthack, a blog I've written since 2001
Talks
Recent talks I've given